The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Request a cancellation within: 2 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Items on sale
Frequently asked questions
Why dont you accept returns?
The nature of my business is that I am creating a bespoke product. The majority of my items are 1 off. If you buy an item I cannot then sell it onto another user as if the item is damaged once you have received it or while in transit back to me then this item is destroyed for good.