FeliceSkye can ship to virtually any address in the world. Note that orders take 3-5 business days to ship (with the exception of custom orders) and typically arrive within 3-5 days for addresses in the United States.
Our return policy lasts 14 days. If 14 days have gone by since your purchase was delivered. Unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
There are certain situations where only partial refunds are granted (if applicable)
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error
-Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Only regular priced items may be refunded (within 14 days). Unfortunately sale items cannot be refunded.
We do our best to make sure you get exactly what you are looking for when creating a custom order. They are special and specific to you. Unfortunately, custom orders cannot be refunded.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and, once we confirm that we have another in stock, send your item to the address below.
International orders are not available at this time. Sorry for any inconvenience.
To return your product, after you have received approval, mail it to:
P.O. Box 510624
St. Louis, MO 63151
Please Note: Most of our handmade jewelry items are water resistant and won't be damaged from a simple splash of water, however; submerging them in water can damage them. Please take off before showering or swimming to ensure their lasting quality. Also, certain chemicals in fragrances, sprays and scented oils may have a negative effect on your pieces if direct contact occurs, so please use caution when applying these items.
Thank you so much for shopping with FeliceSkye. Sending you good vibes for an awesome rest of your day:)