Returns are only possible if the product is wildly different from it's description. Returns because of color are not accepted, as color varies widely from monitor to monitor. Item must be in new condition, and buyer pays all postage, unless otherwise discuseed with seller prior to return being made. I will make all reasonable effort to ensure that you are happy with your purchase. Request for return must be made within 14 days of receiving item, within 21 days of purchase.