Buy with confidence! This website store is currently active and reliable. Felipe Echevarria is a hard-working artist and strives for integrity in all transactions with you! But just in case...
RETURNS: Anything sold on this site can be returned within 14 days of receipt of item. We want you to be delighted with your purchase. If you must make a return, kindly email us first and give us a chance to remedy the situation. Please honor the 14-day policy and make your return request soon after receipt of item. Please tell us why the item is being returned, so we can further our understanding of what we sell, and so we know what to do with the item once it's returned. Please also read more terms below:
• TERMS OF RETURN: Item must be returned to us in same condition as when received. You are responsible for the return shipping costs unless the problem was our fault. Please try to re-use original packaging.
• DAMAGED items: All original art and items containing original art are mailed insured. If item was damaged due to postal service neglect we will take action by filing an insurance claim. We will need your assistance to help with the claim. Please let us know immediately if item was damaged. Please keep original packaging until claim has been resolved.
• REFUNDS: We will issue a refund through PayPal in the same form of currency used for the PayPal purchase. For example, if the item was purchased with a credit card, we will have PayPal issue a credit to that same card (we do not see your credit card information, only PayPal sees it).
• Shipping & Delivery
We ship to anywhere in the world (we are in Loveland, Colorado, USA). Please read the International Customs terms below. We ship all items within 24-48 hours of cleared payment. We ship most packages USPS First Class and offer USPS Priority Mail so item can be traced and/or insured. Insurance is already included in prices for original art and books containing original art. We pack very securely and offers a full money-back guarantee to back your purchase.
• International shipping
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. We are not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.