SHIPPING - ART PRINTS
I ship small prints in a rigid stayflat mailer and larger prints in a mailing tube. Every print is packaged in a resealable acid-free clear plastic sleeve by USPS First Class or Priority Mail.
International orders are shipped via USPS International First Class Mail. I will ship your packages to the address associated with your Paypal account so please make sure this is correct.
Shipping upgrades to Domestic Priority Mail, Priority International, and Priority Express (2-3 days) are also available during check out.
NOTE TO INTERNATIONAL BUYERS:
I ship USPS First Class International mail with insurance, but there are some countries that I will not ship to unless you are prepared to pay for a global courier (eg Federal Express, DHL) and for additional insurance coverage. Please check with me first.
Please note that USPS First Class International mail does NOT INCLUDE full tracking information /signature confirmation. If your postal service fails to deliver your package, there is nothing that I or the USPS can do to remedy the situation. If you are concerned, I suggest upgrading to Priority International Mail or Priority International Express Mail.
You will be responsible for any taxes, customs fees, or other amounts levied by your home country. Check with your Customs office and/or Postal Service if you are concerned about possible tariffs. Here is a link that might be useful: www.dutycalculator.com/
UK BUYERS: The Royal Mail is reportedly being much more vigilant in collecting VAT on purchases made through the mail. You should be prepared for the possibility of paying VAT plus a Royal Mail fee upon receipt.
RETURNS or REFUNDS
No returns or refunds. I will replace your print(s) only if they are damaged (please send photos) or missing in transit.
MULTIPLE DOGS PER PRINT? CUSTOM PRINTS with GROUPS of DOGS?
Sorry, I am doing only single-dog or single-cat prints for now.
Yes, and there is a minimum opening order of $350. Please email me to discuss.
LARGER SIZE PRINTS?
If you are interested in prints larger than 11" x 14", I am not able to print these myself but I can arrange to have these printed and drop shipped to you. Please contact me to discuss what you are interested in and I will send you a quote. Any of my art can be printed on large posters, gallery-wrap canvas or wood.
DOG DESIGNS on T-SHIRTS and other products?
I don't sell these products from my etsy store. Please visit www.doggietops.com and www.society6.com/lilichin